General Consultations

Role of a doctor

Your local doctor or GP is your first point of contact for non-emergency and preventative medical care during clinic hours (which will vary for each clinic). GPs are trained in medicine and are qualified to treat people for general health conditions, such as illnesses or injuries that cannot be treated by over-the-counter medication. Some GPs specialise in particular areas, such as sexual health, women's health, men's health, gay men's health or mental health.

Developing an ongoing relationship with one GP is often the most effective way of managing your healthcare. We will get to know you over time and become familiar with your medical history.

Making an appointment with a doctor

When you make a doctor’s appointment, you are automatically given an adequate appointment (30 minutes is our standard). If you are worried that it will not be enough time, ask for a long appointment. For example, you may like do this the first time you see a new doctor or if it is for a family visit.
If you are concerned about how long you’ll have to wait, try making your appointment for the first time slot in the morning, or the first time slot after lunch.

Preparing for your doctor’s appointment

To get the most out of your appointment with the doctor, a little preparation can save a lot of time or return visits.
Think about what you want to get out of your consultation. For example, do you want to talk about new symptoms
or do you need a new prescription?
It can be a good idea to:

• make some notes about specific symptoms you are experiencing. It will help the doctor if you record when they occurred, how long they lasted and what you were doing right before you felt them
• make a list of questions. Be sure to list the most important ones first
• think about your medical history and any illnesses in the family. Ask other family members if you do not know
• write down what medication you are taking and the dosage. Include over-the-counter medication, vitamins and herbal remedies as well
• take copies or reports from any recent tests
• allow plenty of time to travel to the clinic so you do not miss your appointment
• be sure to take your Medicare card and your health care or Veterans’ Affairs card if you have one
• bring your health insurance details
• remember you are always welcome to take a support person with you.

Talking to your doctor

The most important thing when speaking with your doctor is to be honest and upfront. To make the best assessment of your needs, your GP will need to have a full understanding of your medical history, all medication you are taking and lifestyle habits such as smoking, illicit drug use, diet and physical activity.
If your doctor recommends a course of treatment you are not comfortable with, ask about the alternatives and ask your doctor to explain the pros and cons of each so you can make an informed decision.
Make sure you are clear about your doctor’s instructions before you leave. If you are in doubt about what they mean, ask for more information. Take a notebook if you want to take notes or bring a support person with you to help you remember the information. Ask for printed information to take home with you if necessary.

Paying to see a doctor

GP visits at PULSE CLINICS are covered either partly or fully by insurance. You can pay with cash, credit card, money transfer.
People with insurance that covers their service received from PULSE CLINICS can pay with cash, we will issue medical certificate from clinic visit and your receipt to be reimbursed from your insurance. Most people are reimbursed 80-100% of what they paid at the clinic. 

After your doctor’s appointment

We are one-stop-service. If your doctor has prescribed medication, you will be able to get your medication right at the clinic's dispensary.
Your doctor may make a follow up appointment at a different time frame such as 7 days, 14 days, 3 months or 6 months, depends on your conditions and need.

Once you start taking the medication, if you have problems with your treatment:
Don’t change the treatment without speaking to your doctor.
Tell your doctor about any unwanted side effects.
Work with your doctor to find a treatment that works better for you.

Note:

+ More people are coming to our clinics for continuous care.

+ you may send email to request the official report.

+ Prices are subject to change without notices

+ Please book an appointment online

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PULSE CLINIC Telemedicine offers wide range of online services

• Speak to licensed doctors confidentially. See a locally licensed doctor anytime anywhere within minutes.
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• Better manage chronic diseases with positive and sustainable lifestyle improvements.
• Chronic conditions medication refill and same day home delivery.
• See our aesthetic expert for the best decision.
• Design the suitable "Eating" to you with help and support from our licensed clinical nutritionist.

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