E-Doc | PULSE Telemedicine

How Does PULSE Telemedicine Work?

Preparing For Your Telemedicine Appointment

To make the most of your doctor’s appointment, a bit of preparation can save time or prevent unnecessary return visits. Consider what you want to achieve during your consultation. Are you seeking advice on new symptoms or a new prescription? Here are some helpful tips:

• Make notes about specific symptoms you’re experiencing. Record when they occurred, how long they lasted, and what you were doing before they started.
• Create a list of questions, prioritizing the most important ones.
• Review your medical history and any illnesses in your family. If you’re unsure about any information, don’t hesitate to ask other family members.
• Write down all the medications you’re taking, including over-the-counter medications, vitamins, and herbal remedies.
• Bring copies or reports from any recent tests.
• Allow ample time for travel to the clinic to avoid missing your appointment.
• Ensure you have your Medicare card and any other relevant health insurance or Veterans’ Affairs card.
• Don’t forget to bring your health insurance details.
• You’re welcome to bring a support person to accompany you.

Talking to your doctor

The most important thing when speaking with your doctor is to be honest and upfront. To make the best assessment of your needs, your GP will need to have a full understanding of your medical history, all medication you are taking and lifestyle habits such as smoking, illicit drug use, diet and physical activity.

If your doctor recommends a course of treatment you are not comfortable with, ask about the alternatives and ask your doctor to explain the pros and cons of each so you can make an informed decision.

Make sure you are clear about your doctor’s instructions before you leave. If you are in doubt about what they mean, ask for more information. Take a notebook if you want to take notes or bring a support person with you to help you remember the information. Ask for printed information to take home with you if necessary.

Paying to see a doctor

GP visits at PULSE CLINICS are covered either partly or fully by insurance. You can pay with cash, credit card, money transfer.

People with insurance that covers their service received from PULSE CLINICS can pay with cash, we will issue medical certificate from clinic visit and your receipt to be reimbursed from your insurance. Most people are reimbursed 80-100% of what they paid at the clinic. 

After your doctor’s appointment

We are one-stop-service. If your doctor has prescribed medication, you will be able to get your medication right at the clinic's dispensary.
Your doctor may make a follow up appointment at a different time frame such as 7 days, 14 days, 3 months or 6 months, depends on your conditions and need.

Once you start taking the medication, if you have problems with your treatment:

• Don’t change the treatment without speaking to your doctor.
• Tell your doctor about any unwanted side effects.
• Work with your doctor to find a treatment that works better for you.

WE'RE HERE TO HELP

How do I book my appointment?

Once you have signed up for an account, you can book online appointments in our app or on the website. Once it’s time for your consultation, you’ll enter our online waiting room, and the doctor will see you as soon as possible.

PULSE CLINICS ARE MOST FAMOUS FOR

• PrEP (HIV Prevention) 
• Emergency PEP (Condom Broke)
• STDs
• Anxiety
• Gastroenteirits
• Syphilis
• HIV treatment

TOP TREATED CONDITIONS

• UTIs 
• Skin rashes
• Back pain
• Anxiety
• Gastroenteirits
• Sore throat

Note:

• More people are coming to our clinics for continuous care.
• you may send email to request the official report.
• Prices are subject to change without notices
• Please book an appointment online
• Doctors are locally registered with Medical Council of Thailand who are trained and qualified to provide medical care via video consultations
• Personal information are kept secure and confidential through Singapore's PDPA guidelines

PULSE Branches

Contact us at info.bkk@pulse-clinic.com or chat on your preferred platform:

 +66 65 237 1936    @PULSEClinic   PulseClinic